Last Updated: March 1st, 2024
Introduction
Welcome to GrowthWadi.ae. This Refund Policy outlines the terms under which transactions are conducted for our services and products, including digital subscriptions, software-as-a-service (SaaS) applications, and digital and growth marketing services, provided by Growth Wadi Marketing Management LLC, referred to as “the Agency,” “we,” “us,” or “our.” By accessing, using, subscribing, or placing an order through our websites, you agree to the terms of this policy.
Binding Agreement
This Policy, alongside our Privacy Statement and any other terms agreed upon, constitutes a legally binding agreement between you (the client or user) and the Agency. Your engagement with our services or products signifies your acknowledgment and acceptance of these terms.
No Refunds Policy
- All Sales Are Final: We stand by the quality and value of our services and digital products, including SaaS applications and agency services. Given the digital nature of our offerings and the immediate consumption or use of services, all sales are final. We do not offer refunds for any transactions. This policy applies to all types of purchases including one-time buys, subscriptions, and service agreements.
- Subscription Cancellations: Subscriptions can be cancelled at any time to prevent future billings. Access to the subscribed services remains active until the end of the current billing cycle. Instructions for cancellation are provided below.
Understanding Our No-Refund Policy
Our no-refund policy is rooted in the commitment to allocate resources effectively to deliver high-quality products and personalized services. Once a service is rendered or access to a digital product is granted, it cannot be returned. This policy ensures that we can continue to offer our customers the best possible value and support.
Detailed Subscription Cancellation Process
To cancel your subscription:
- Log into your account dashboard.
- Navigate to the billing or subscriptions section.
- Follow the prompts to cancel your subscription. Should you encounter any difficulties, our customer support team is ready to assist you.
Customer Support and Dispute Resolution
We are committed to your satisfaction. If you have any questions or concerns about your purchase, please contact us at [email protected]. Our team will work with you to address your concerns, providing support and solutions where feasible.
Future Changes to the Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be effectively communicated to our customers through our website or via email, ensuring transparency and keeping you informed.
Acknowledgment of Policy Upon Purchase
We ask that all customers acknowledge they have read and understood this Refund Policy before completing any purchase. This step ensures you are fully informed about our terms and helps avoid any misunderstandings regarding refunds.
Contact Us
For further information about our Refund Policy, or if you need assistance or wish to discuss a concern, please do not hesitate to contact us at [email protected]. Your satisfaction and understanding of our policies are of utmost importance to us.